After my experience with the shady assholes at Fremont Mazda (spare yourself the bs- go to concord) and their service department, Concord Mazda Service Center was a breath of fresh air. We were helped by Lance who was not only very professional but very accommodating. Usually when I would go to Fremont Mazda they would only allow a shuttle to drive us where multiple times I was left waiting for 30+ minutes. Lance let us borrow a rental while we waited for our service, which was extremely helpful considering I'm 8.5 months pregnant. We ended up needing to leave the car overnight and he allowed us to borrow the car without us needing to go back so we were able to just go home and come back the next day. Overall, my partner and I were both very happy with the level of respect we were treated with and the quick turn around time for the service. Will definitely only be coming here. My faith in Mazda as a company has been restored. Thanks Lance!
Lance (Service Advisor) was professional and efficient. The work was done quickly and to my satisfaction.
I've had good experiences with having my 2016 Miata serviced at Concord Mazda. They're always fast, friendly, and professional. I've also found their electronic tools to be excellent - like booking service, getting reminders, and being notified that my car is ready for pick up. I would highly recommend them!
Sammy was great to work with. We were on the same page for pricing. He had the car prepped and delivered to our house within 48 hours from the purchase. Also went the extra step to show us all the features and how to operate the tech side of programming. Nice personality, trustworthy, not pushy.
I had a wonderful experience at Concord Mazda. Robert Turner helped me pick out the perfect car for my family, the CX-9. And it was the best price I could find! Thank you, Robert!
Just bought my new CX-5 here yesterday and I have to say, it was the best car buying experience I have ever had. Cornelius was great! And Earl, the finance dude was so pleasant to deal with, it's nice to see that all the people we dealt with were passionate Mazda fans themselves and really knew their stuff! (There is nothing worse than going to dealerships and having sales people constantly have to ask other people to answer simple questions about the cars they are selling.. ugh!) They worked hard to get everything to fit within our budget and were true to their word every step of the way. And they were right, I could not love my CX-5 more!!!!! We will be back for sure. Thanks guys!
Showed up 45 minutes late to my appointment after going to the wrong location, but they still got me in and out in no time with great service!
In time and friendly service
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