Customer Testimonials
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
I want to compliment on the service I received the morning of 02/11/20 to replace the air bag inflator due to a recall. Service advisor Damien. He has the personality and attitude that make him a special person who does an excellent job in assisting customers.Damien's high level of professionalism, dedication and attention given to the customers should be commended.
I really trust them I don’t take my car somewhere else, good service, good communication, and good costumer service.
Buying a car from Concord Mazda was a great experience. Marquise initially helped me, but Anibal stole the show! Even without haggling, the purchasing process took two hours just signing paperwork. My advice is to arrive well-fed and well-hydrated. I was too shy to haggle beyond the bare minimum. My new 2020 CX3 has the tire pressure monitoring system indicator on, and there is no reset buttion, so we'll see if it eventually resets on its own. There were a few splashes/stains on the plastic dashboard; not sure what it was. I did not notice it, but my husband did, ...
Anibal and Jazim were incredibly helpful and I think this is probably the first time I leave a car dealership with a car and don't feel ripped off. They gave me all the info I asked for and also showed me all prices and comparisons for other vehicles. I appreciate all of the help. Great people.
Easiest car buying experience ever for me. I had done a lot of research over a couple of months before I went in, and Robert was super helpful with the test drive, confirming everything was as expected, and then getting the pile of paperwork done quickly. I didn't feel like there was any pressure at all, and best of all there were no surprises throughout the process.
Alex and his follower Damien did a great job, going above and below to make the best use of my pre-paid service. They even re-loaded my software in case of bugs and paired my new phone for me. It all took longer than I expected but well worth the wait. While I was waiting and knowing I needed new tires I comparison shopped and found Mazda had the best deal going though selection limited.
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