Ethan was very great. He showed me 3 different cars and did a great job explaining each one. He was very patient and helped me run all the numbers for all the different options. Never felt any pressure from him or his team to buy. Only downside is that their price was not the most competitive of 3 comparable bids. I gave Ethan last look to match but he couldn’t. I appreciate the honesty and efforts. BTW. This Mazda dealership needs more customer parking spaces!
All in all it was an easy experience buying a new car from Concord Mazda. There was no high pressure salesmanship, just friendly sales people who answered my questions. Everyone was great.
Overall, my experience at Concord Mazda has been great! Marie Antoinette Ang helped choose the perfect model for me, which ended up being the Mazda 3. Marie was knowledgable, friendly, and professional throughout the whole process. She answered all of our questions and did so much to ensure we were happy with our new car. She even drove the exact model/color I wanted (which was not available at this dealership at the time) from the San Jose location to Concord the next day just so I could receive my car sooner! Bumi Lawani also helped us on the finance end, ...
This was my second new car purchase in my life, and this couldn't have been any easier. I worked with Ed, he was able to find me a car that fit into my budget, and also with all the features that I wanted. When I told Ed I would be unable to make it in to sign the paperwork, he had a salesperson drop the car off to my doorstep! Over 70 miles away! What a great experience, I couldn't be happier. Thanks Ed