Customer Testimonials
Good dealer . No high pressure sales tactics . Nice people . Bought a used Mazda with low miles . Considering the crazy used cad market , not a bad price .
I went to buy a srt4 caliber here at this dealership. The sales person, khan, was extremely easy to work with and very friendly. I would highly recommend this dealership.
My son recommended Mazda Dealership in Concord to purchase a used car he saw online. He connected me with online product specialist representative Fraidoon Jalal, and I went to see him. It was a pleasure working with Fraidoon and he explained everything very professionally and in detail about the 2014 Lexus hybrid car. I am a happy new owner and I had a great experience with him and staff members.
Great customer service, clear explanations, honest pricing, respectful salespeople. Provided easy access to see the vehicle and test drive. Estimates of trade-in value and options were quick and clear.
Really enjoyed working with Gregory M. as I researched and eventually purchased a certified pre-owned CX-30. Gregory was responsive to my emails and quickly answered my initial questions. The on-site experience was relatively smooth and easy, with appropriate covid protocols in place. I hope to work with Gregory again, as I already suspect we are fast becoming a Mazda family.
I was really impressed by the most wonderful and amazing sales service and great staff support at Concord Mazda.Special shout outs going to Marie,Namil and others that help provide an outstanding customer experience
For more than six years, I have been bringing my car to Concord Mazda’s Service Center and have always been pleased with the level of care and consideration shown by their team. The service advisors are terrific, as they explain things in a way that is easy for me to understand and provide frequent updates on the maintenance process. I am very thankful that Concord Mazda instituted a new service during the public health crisis in which they arrange to pick up the car from my home, take it in for servicing, and then drive it back. I am ...
Was not looking forward to the process of purchasing a new car having had previous not so pleasant experience with pushy and dishonest salesman and dealers, but Marie and Concord Mazda are “ The Best”
Ethan was very great. He showed me 3 different cars and did a great job explaining each one. He was very patient and helped me run all the numbers for all the different options. Never felt any pressure from him or his team to buy. Only downside is that their price was not the most competitive of 3 comparable bids. I gave Ethan last look to match but he couldn’t. I appreciate the honesty and efforts. BTW. This Mazda dealership needs more customer parking spaces!
I went through Costco and this dealer came up in referral. I did everything via e-mail (my preference) up to the point where car was being brought to dealership. After that salesperson had deal and car I wanted waiting for me. A painless, easy and no pressure car buying experience. Go see Marie or Anibal.
Totally pleased with the service, they have a great team. My husband and I will recommend Anibal, our sales associate to our friends. Two thumbs up to the team and specially Anibal!
Sammy was terrific as with last buying experience. Thanks man, you are a great guy and a great family man. See you in 3 Years for next car.
Sammy treated me and my son like family. He totally understood what we were looking for and helped us make really good decisions. We are so happy we did business with Walnut Creek Mazda! Thanks Sammy!
Our first Mazda was a 2016 lease two years ago. We just happened into Concord Mazda because we happened to be staying at a hotel nearby. We were amazed (and pleased) to find that there was no pressure or sales hogwash. We had been trading cars every 2-3 years anyway, and the Concord Mazda staff at the time introduced us to leasing, which makes that easier and more affordable as long as we plan to keep trading in. This time, we were contacted by Anibal, who was very friendly and helpful right from our first email contact. We're 5 hours from ...
Anibal was a pleasure to work with. Made car buying a smooth and efficient process along with reasonable deal. Earl in Finance was also friendly and informative.
All in all it was an easy experience buying a new car from Concord Mazda. There was no high pressure salesmanship, just friendly sales people who answered my questions. Everyone was great.
Overall, my experience at Concord Mazda has been great! Marie Antoinette Ang helped choose the perfect model for me, which ended up being the Mazda 3. Marie was knowledgable, friendly, and professional throughout the whole process. She answered all of our questions and did so much to ensure we were happy with our new car. She even drove the exact model/color I wanted (which was not available at this dealership at the time) from the San Jose location to Concord the next day just so I could receive my car sooner! Bumi Lawani also helped us on the finance end, ...
This was my second new car purchase in my life, and this couldn't have been any easier. I worked with Ed, he was able to find me a car that fit into my budget, and also with all the features that I wanted. When I told Ed I would be unable to make it in to sign the paperwork, he had a salesperson drop the car off to my doorstep! Over 70 miles away! What a great experience, I couldn't be happier. Thanks Ed
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